fckin h3l. not sure who messed up this badly between FNB and CCD but they are going to be getting an earful from me after work.
my card and the secondary card in my wife's name expire end of the month.
I get the call to arrange delivery and its delivered this morning. nothing for my wife. knowing it might happen in a different batch because its a secondary card I dont stress should happen later this week or next week for secondary cards right?
half an hour after my card is delivered I get a call from a gardner in a different complex about 1km from our place.
my wife's card was wrapped in a slip from CCD with my number written on it and stuck in the complex gate. and just left there.
like WTF. who signed for it? who authorised the delivery? who arranged pick up? who validated ID number and signed for the card being delivered?
how can so many mistakes happen on one card delivery? who is to blame? FNB for not ever letting us know the delivery will happen or CCD for never calling to arrange delivery?