biometrics
Well-Known Member
- Joined
- Oct 17, 2019
- Messages
- 20,325
Watch out for this online service. Three months ago I thought I'd give it a try as it's R55/month compared to R500 for a GP visit. You can try it for 7 days for free, cancel before that and you won't get charged. So I tried it, the interface was terrible (like you can enter a limited amount of text only), the reply I got was ok but not really satisfying. So I cancelled before the 7 days.
Of course... they charged me. Not only that they reactivated my subscription. I cancelled it again. I wrote them an email to the address on their contact page. No reply. I decided to leave it.
Surprise, next month my credit card is charged again. And they reactivated the subscription. Cancelled it again. Wrote them an email again, no reply again. So I decided to reverse the charges in my FNB app.
FNB has not reversed it. Don't know why. They sent an email eventually saying I have some sort of agreement and that I must sort it out with them and if I don't come right I must let them know with a copy of the correspondence. Which I did. Still not reversed.
Guess what, got charged again this morning and the subscription has been reactivated again.
Avoid these fraudulent fucks as far as possible!!!
Of course... they charged me. Not only that they reactivated my subscription. I cancelled it again. I wrote them an email to the address on their contact page. No reply. I decided to leave it.
Surprise, next month my credit card is charged again. And they reactivated the subscription. Cancelled it again. Wrote them an email again, no reply again. So I decided to reverse the charges in my FNB app.
FNB has not reversed it. Don't know why. They sent an email eventually saying I have some sort of agreement and that I must sort it out with them and if I don't come right I must let them know with a copy of the correspondence. Which I did. Still not reversed.
Guess what, got charged again this morning and the subscription has been reactivated again.
Avoid these fraudulent fucks as far as possible!!!